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Service

At your service at all times. With our full dedication and the latest E-service.

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Our trademark is offering the very best level of reliability – from your order to the delivery. This starts with clear responsibilities: when you work with us you have your own personal contact at all times. We support your project with our full commitment, with an individualized solution and a service team that is available at all times. 

We are a genuine partner to our customers. A partner who takes a long term approach, who ensures fairness, and who achieves goals with its customers. Continual personal exchange and intensive cooperation form the basis of a stable, trusting relationship which makes everything possible. We see ourselves as being a full service provider of steel beams and sections – from one single source at our Peine location. This is why we can also offer expedient handling and logistics services for our customers in difficult situations.

Our personal, cooperative approach is supported online with our E-Service internet site. Here you can track the complete handling of your current orders, the current production status, all of the delivery details and stored documents.

An important interactive basis for communication, making all sequences exceptionally transparent and traceable. And there's more: during the completion of orders, all discussion partners share the latest information. You the customer are as consistently well informed about the progress of the project as we are. We will clarify any questions you may have immediately and respond to your requirements straight away: decisive plus points which ensure the rapid completion of your project.

Contact of the business units

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Do you have questions concerning our products and services? » see contacts of departments

Payment and delivery conditions PTG

Information on our Regulations & General Conditions of Delivery and Payment » learn more

© Peiner Träger GmbH
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